On Behalf of Equal Rights Center, Relman Colfax PLLC Alleges Washington, DC-Based UDR Tenant Screening Policies are Discriminatory

On April 25, 2025, Relman Colfax filed a lawsuit in Washington, D.C. Superior Court on behalf of the Equal Rights Center against UDR, Inc. and the owners of The MO apartment building (in northeast D.C.) alleging that The MO’s tenant screening policies discriminate against housing voucher holders and housing applicants with criminal legal histories in violation of the Washington, D.C. Human Rights Act and the D.C. Fair Criminal Record Screening for Housing Act of 2016.

The complaint alleges that the defendants openly discriminate based on applicants’ source of income and criminal legal history, even posting some of their illegal policies on The MO’s website. ERC claims that these policies erect yet another barrier to housing for populations for which stable housing is particularly important.

The ERC conducted an investigation using fair housing testers to ascertain whether Defendants were engaging in unlawful discrimination against individuals attempting to rent units at The MO. Through its investigation, the ERC found that Defendants and their agents have a policy or practice of making statements and/or imposing conditions that exclude voucher holders based on illegal criteria, as well as renters with criminal histories from access to rental units at The MO. 

“ERC’s lawsuit employs consumer protection law in a pioneering effort to secure safe and affordable housing for D.C. residents,” stated Mirela Missova, Supervising Counsel at the Washington Lawyers’ Committee for Civil Rights and Urban Affairs. “Discriminatory policies significantly hinder the ability to safeguard low-income tenants.”

Through its complaint, ERC seeks declaratory and injunctive relief to ensure that The MO comes into compliance with District requirements for equitable tenant screening policies. This lawsuit represents a critical step toward making equitable housing opportunities a reality in the District. The Relman Colfax litigation team consisted of Zoila Hinson, with paralegal assistance from Miriam Farah. The co-counsel is Mirela Missova of the Washington Lawyers Committee for Civil Rights and Urban Affairs.

Unfortunately, discrimination against tenants by rental housing providers for such illegal screening as housing discrimination are too frequent of late. For instance, a complaint was filed in November, 2024 regarding alleged discrimination against two private equity landlords in Indianapolis, Indiana.

A copy of the complaint can be found here.

Read the April 23, 2025 RC article.

Read the November 21, 2024 NBC TV10 Philadelphia article.

National Apartment Management Company Entrata Agrees Not to Discriminate

A management firm that administers leases and tenant applications in Washington, D.C. and buildings across the country - including in Baltimore - has agreed in a settlement to evaluate its software and ensure none of its properties discriminate against renters who receive government housing subsidies. The settlement agreement, announced December 12th by the D.C. Office of the Attorney General (DCOAG), Brian L. Schwalb (D), resolves a lawsuit filed by the Equal Rights Center against the owners and managers of the Adams View Apartments, a Ward 3 apartment complex located in Cleveland Park, which offers studio, one- and two-bedroom apartments for rent.

The full settlement agreement is available here.

Low-income renters who receive government assistance are protected against discrimination in D.C. by several laws, including the District’s fair housing legislation. It is against the law to discrimination based on “source of income” for paying with government-backed vouchers rather than money from their own checking accounts.

Earlier in 2023, the ERC filed suit against the owners and managers of the Adams View Apartments (Adams Investment Group, Adams-Cathedral LLC, the Barkan Management Company, Broadhouse Management Group LLC, and Entrata, Inc.) alleging violations of the District’s Human Rights Act and Consumer Protection Act. The ERC alleged that the building and its operators systematically refused to accept voucher-holders as tenants. Defendants in the case have said that they did not use discriminatory practices and, according to the settlement agreement, agreed not to discriminate in the future against any prospective renters on any basis prohibited by federal or local law. 

Lehi, Utah-based Entrata, according to its website, "Offer(s) a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, Entrata® PaaS currently serves more than 20,000 apartment communities nationwide." It runs software that enables landlords and property managers to run more leasing processes digitally, and was formerly known as Property Solutions.

Under the settlement:

(1) Entrata agreed to review and change its practices in jurisdictions where source-of-income discrimination is prohibited - such as Maryland - and hard-encode in its internal operations and documents that housing vouchers are accepted at the properties it represents.

(2) The company further agreed to “undertake a review of the current” operating documents to “ensure that [in no] state that Housing Choice Vouchers, Section 8, or other housing vouchers are not accepted.”

(3) Undergo annual fair housing training for all staff involved in any aspect of the rental process, in addition to regular evaluations to verify ongoing compliance with DC law. 

(4) The defendants also agreed to pay $235,000 to the ERC and the District “for restitution, damages, future training and compliance, attorney’s fees, and civil penalties,” the D.C. attorney general’s office said.

OAG’s civil rights work complements the work of the District’s Office of Human Rights (OHR), which is the primary District agency that investigates individual discrimination complaints. You can file a complaint with OHR at ohr.dc.gov/service/file-discrimination-complaint or call 202-727-4559.

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Read the December 12, 2023 Washington Post article.

Read the December 12, 2023 DCOAG press release.