The national number of fair housing complaints rose to record numbers for the third year in a row. There were 34,150 fair housing complaints received in 2023, compared to 33,007 complaints in 2022, according to findings in the National Fair Housing Alliance (NFHA)'s 2024 Fair Housing Trends Report. There also was a sharp increase in the number of harassment complaints which jumped by 470.5% based on color and 114.9% on race.
The source of the data were 86 NFHA member organizations, the U.S. Department of Housing and Urban Development (HUD)'s 10 regional offices, and 77 state and local government agencies in HUD’s FHAP program. Information also was obtained from the U.S. Department of Justice (DOJ).
Most of the millions of housing discrimination incidents each year go unreported because they are difficult to identify or document. All complaints also are not made because individuals might fear facing retaliation or eviction if they file a complaint. Therefore, the total number should be considered an undercount.
Private nonprofit fair housing organizations (FHOs) processed 75.5% of complaints, a 5.6% increase from 2022. These FHOs investigate fair housing complaints, collect data, provide fair housing counseling and education to consumers, and help clients file complaints. Fair Housing Assistance Program (FHAP) agencies processed 19.2% of complaints, HUD 5.1% of complaints, and the DOJ 0.1% of complaints.
As in the previous year, discrimination based on disability accounted for the majority (52.6%) of complaints filed with FHOs, HUD, and FHAP agencies. There were 1,521 complaints of harassment reported, an increase of 66.2%. This is the highest number of harassment complaints reported since NFHA began reporting harassment-specific data in 2006.