 In a landmark moment for accessibility and inclusion, the Maryland Commission on Civil Rights (MCCR) has successfully resolved an accessibility case at White Marsh Mall, highlighting its commitment to equal access for all patrons.In 2019, a mall visitor seeking access to the food court discovered that parking spaces designated for people with disabilities had been replaced by electric vehicle charging stations, forcing her to go more than 100 feet from the nearest reserved space. She reached out to MCCR. Guided by MCCR’s Advanced Lead Investigator Ryan Murray, the Commission conducted a thorough investigation, issuing a finding of Probable Cause. Through understanding and empathy, White Marsh Mall then agreed to reinstate accessible parking close to the food court and to address additional barriers, to ensure a welcoming environment for all visitors. “This successful conciliation is more than a solution; it’s a testament to the power of collaboration, advocacy, and a respect for all Marylanders,” said Cleveland L. Horton II, Executive Director of MCCR. “Accessibility is not just a compliance issue; it is a reflection of our commitment to equity and inclusion. By working together, we’re building a state where every resident and visitor can fully participate in public life without barriers.” Murray, who played a pivotal role in this case, expressed admiration for everyone involved. “I am grateful for the courage of the Complainant, who spoke up not only for herself, but for the countless others who may face similar challenges. Her actions demonstrate the importance of standing up for accessibility and inclusivity.” This positive resolution represents Maryland’s dedication to creating spaces that honor the diversity and dignity of all its residents. MCCR's mission is to make Maryland a place free of any unlawful discrimination and where everyone feels they belong. |
